Scanner not working Problem You're having a problem with your scanner: it won't turn on, won't scan, or is no longer recognised by the tablet. Verification steps 1. Unplug and reconnect the scanner The scanner is general... Périphériques 24 Jul 2025 FAQ
The scale does not work or gives an incorrect weight Problems encountered The scale no longer lights up or does not respond The scale displays an incorrect or unstable weight Verification steps 1. The scale is not working Start by checking the power sup... Périphériques 24 Jul 2025 FAQ
Cash drawer - Drawer does not open when paying cash Problem: The cash drawer does not open when a customer pays in cash. Checking steps to be carried out : 1. Check that the printer is switched on and printing tickets The cash drawer only works when th... Périphériques 24 Jul 2025 FAQ