The printer does not print Problem: The printer does not print Here are the steps to follow to diagnose the problem: 1. Is the printer turned on? A solid blue light should be visible on the front of the printer. 2. The printer ... Imprimante 24 Jul 2025 FAQ
The printer makes noise but does not print – Possible causes Problem : The printer makes noise but does not print Here are the most common causes: 1. Paper jam Open the bonnet Reposition the roller correctly. 2. Empty roller Replace the roller with a new one. 3... Imprimante 24 Jul 2025 FAQ
My printer prints a blank ticket Problem : My printer prints a completely white ticket This problem is often linked to the paper roll. Here are the steps to follow: 1. Roll inserted incorrectly (upside down) Check that the roll is co... Imprimante 24 Jul 2025 FAQ
My ticket has black lines Problem: The printed ticket has black lines This type of fault generally indicates a hardware problem. The cause may be a damaged or faulty thermal head. Recommended action: Contact Technical Support ... Imprimante 24 Jul 2025 FAQ