How to enable Hubrise in Restomax

1. Open the Hubrise Integration in Restomax

Login to the Restomax Backoffice (https://backoffice.restomax.comNavigate to Settings -> Integrations and locate Hubrise. Open Hubrise, then click on "Install Integration" or "Modify". Select the store in which Hubrise needs to be linked. Then select "Connect With Hubrise".

2. Log In or Create a HubRise Account

The HubRise login page will open. If you already have a HubRise account, enter your credentials and log in. If you don't have an account yet, click "No profile yet?" to create one.

3. Create Your HubRise Profile

Fill in your details: First name, Last name, Email, and Password. Then click "Create profile".

4. Create Your Account and Location

After creating your profile, you'll be prompted to create a location. Click "Create a new location".

Fill in your account details: Account name (your brand name), Location name (typically the street or city name), Country, Timezone, Address, Postcode, City, and Currency. Click "Create" to continue.

5. Authorize Restomax to Access Your Location

HubRise will ask you to confirm that Restomax can access your location. Verify that the correct location is selected, then click "Allow" to grant Restomax the necessary permissions to view and modify orders, customer lists, and your catalog.

6. Confirm Connection and Select Matrix Template

You will be redirected back to Restomax. You should now see "Connected to HubRise" (Connecté à Hubrise) with a green checkmark. Select the Matrix Template you want to use for your online ordering menu, then click "Send Catalog" (Envoyer le catalogue) to push your products to HubRise.

7. Grant Restomax Support Access

To allow the Restomax team to complete the platform connections, you need to add us as a user on your HubRise account. Go to manager.hubrise.com, select your account, then go to Settings. Scroll down to Permissions and enter [email protected], then click "Add user".

When prompted, select "Full Administrator" from the predefined roles dropdown, then click "Set permissions".

8. (Optional) Grant your Partner support Access

Follow the instructions on step 7 above, but fill in the email address of your Restomax Partner. The Partner can provide you with their correct email.

How to Set Opening Hours in HubRise

Opening hours configured in HubRise are automatically sent to your connected delivery platforms. Here's how to set them up:

1. Log in to manager.hubrise.com and select your account and location.

2. Go to Settings in the left menu.

3. Click on "Modify location".

4. Scroll down to Opening hours and click "Set opening hours".

5. For each day, click "Open the day" and enter your opening and closing times. Use "Copy to bottom" if all days have the same hours.

6. Click "Update" to save your changes.

Information Needed for Platform Connections

To connect your restaurant to delivery platforms via HubRise, please send us the following information by email:

Deliveroo Connection

Estimated timeframe: approximately 2-3 days

Please provide:

• Restaurant Name

• Deliveroo ID (found in your Deliveroo dashboard URL)

• Deliveroo URL (link to your restaurant on Deliveroo)

• Restaurant Email Address (used to log in to Deliveroo dashboard)

• Existing third-party connection: Are you connected to another integration (e.g., Rushour, Deliverect, Lightspeed)? If yes, which one?

Takeaway (Just Eat) Connection

Estimated timeframe: approximately 7 days

Please provide:

• Restaurant Name

• Just Eat URL (link to your restaurant on Just Eat/Takeaway)

• Existing third-party connection: Are you connected to another integration?

Uber Eats Connection

Estimated timeframe: instant (or manually approximately 2-3 days)

For Uber Eats, we will send you a unique authorization link. Simply click the link and follow the instructions to authorize HubRise access to your Uber Eats account. No additional information is required from your side.

How to Add Catalog Manager in HubRise

The Catalog Manager is a free app that lets you preview and edit how your menu will appear on third-party platforms. It's useful for verifying that your products, prices, and variants are correctly configured before going live.

1. Navigate to Connections

Log in to manager.hubrise.com and select your account. Click on Connections in the left sidebar. Scroll down to the Other section and click on Catalog Manager.

2. Connect Catalog Manager

A popup will appear describing the Catalog Manager. Click the "Connect" button to add it to your account.

3. Preview Your Catalog

Once connected, open the Catalog Manager from the Connections page. Use the Grid view to see all your products at a glance, including the Default prices and any platform-specific variant prices (e.g., UberEats-Deliveroo). This is helpful to verify that prices are correctly configured for each platform.

How to Install OrderLine in HubRise

OrderLine is a HubRise app that provides a real-time display of orders on tablet, mobile, and desktop. It allows you to manage all your delivery platform orders from a single interface instead of using multiple tablets.

Key features of OrderLine:

• Accept and manage orders from all connected platforms in one place
• View a summary of upcoming orders
• Manage inventory (mark items as out of stock)
• Adjust opening hours on the fly
• Enable "Rush Mode" to temporarily pause incoming orders during peak times

Installation Steps

1. Log in to manager.hubrise.com and select your account.
2. Go to Connections in the left sidebar.
3. Scroll down to the Other section and click on OrderLine.
4. Select the store/location you want to add it to.
5. Click Connect to complete the installation.

How to Configure Catalog Variants

Catalog variants allow you to set different prices for different delivery platforms. For example, you might want to charge higher prices on Uber Eats and Deliveroo to account for their commission fees, while keeping lower prices for in-store orders.

How It Works

In Restomax, Price Lists are used to create catalog variants. When you push your catalog from Restomax to HubRise, any configured price lists are automatically sent as variants.

1. In your Restomax backoffice, create or configure Price Lists with the prices you want for each platform.
2. When you push the catalog to HubRise, the price lists will appear as variants.
3. Use the Catalog Manager in HubRise to preview and verify the variant prices. In the Grid view, you can see both the Default price and platform-specific prices side by side.

In the example above, products show both a Default price (€9.00) and an UberEats-Deliveroo variant price (€11.80). The platform bridges will automatically use the appropriate variant price when sending your menu to each platform.