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How to quickly create a customer account with VAT


Save time when creating customer accounts by importing company details from their VAT number!

This tutorial explains how it works.


Create a customer account with VAT number

Hello, everyone!

Today, we will see how to create a customer account using their VAT number, with automatic data retrieval via the ECB.


Creation stages

  1. Access the customer area
    • In the cash register, open Customer account.
    • Click on Create a new customer.
  2. Enter the VAT number
    • In the Finance section (on the right), locate the VAT number field.
    • Enter the number (e.g., 0463 0463 0464 483).
  3. Use automatic recovery
    • Click on the cloud icon next to the field.
    • The system automatically queries the BCE database.
    • It retrieves and fills in:
      • The name of the company
      • The address
      • The postcode
      • The city
  4. Validate
    • Please ensure that all fields are completed.
    • Click Validate to save.


Why use this option?

  • Time savings during encoding
  • Guaranteed accuracy (no more data entry errors)
  • Instant retrieval of customer legal data

💡 Tip: This feature is particularly useful for regular B2B customers and automatic invoicing.
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